SnapNSign← App

Terms of Use

Last updated: 1 October 2026

These Terms of Use (“Terms”) govern your use of SnapNSign at snapnsign.com (the “Service”), provided by BETA-B, the legal owner and operator of the Service (“we”, “us”). Contact: support@snapnsign.com. By using the Service you agree to these Terms.

1. The Service

SnapNSign lets you photograph or upload documents, mark signature fields, share an encrypted link and receive the document back signed by the recipient. Documents are encrypted on your device; our server only relays encrypted files for up to 48 hours.

2. Eligibility

You must be at least 18 years old (or the age of majority in your country) and able to enter into a binding agreement.

3. Electronic signatures

  • SnapNSign provides a tool for creating simple electronic signatures together with an audit page (time, user agent and document hashes).
  • It is not a qualified electronic signature (e.g. under eIDAS) and does not verify the identity of signers. You are responsible for confirming who signs and for deciding whether an electronic signature is appropriate and legally valid for your document and jurisdiction.
  • Some documents (for example certain wills, real-estate or notarised documents) may require other forms of signature.

4. Your responsibilities

  • You are responsible for the content you upload and share, and you must have the right to share it.
  • You must not use the Service for unlawful, fraudulent, infringing or harmful purposes, to distribute malware, or to attempt to disrupt or reverse-engineer the Service.
  • Keep share links private: anyone who has a link can open that document until it expires.

5. Free sends and credits

  • Documents of 1–2 pages can be sent free of charge within the free allowance (currently 3 free documents at start and then 1 free document per calendar month, which does not accumulate). Longer documents require credits (currently 1 credit per 10 pages, up to 50 pages per document).
  • Credits are usage credits that can only be used to send documents through the Service. They are not money, e-money or a deposit and have no cash value.
  • Refunds: you can request a refund of a purchase within 14 days of purchase by emailing support@snapnsign.com, as described in our Refund Policy. Otherwise credits cannot be exchanged for money, except where a refund is required by applicable consumer law.
  • Credits are non-transferable and may not be sold, assigned or transferred to another person or device, except as the Service may expressly allow.
  • Credits expire 24 months after the date of purchase. Free allowances expire as described in the app.
  • Buying and using paid credits requires an account (sign-in with a one-time code sent to your email). Paid credits are stored in your account and are available on all your devices where you are signed in. You are responsible for keeping access to your email address. Free sends without an account are counted on your device only.
  • If you delete your account, its remaining credits are forfeited and cannot be restored.
  • Current prices are listed on our Pricing page. Prices are shown in your local currency before purchase and may differ by country or region (regional pricing). We may change prices, packs and free allowances for future purchases.
  • Payments will be processed by our reseller and merchant of record, Paddle.com, which handles the checkout (for example cards and PayPal), invoicing and applicable taxes. Paddle’s own buyer terms apply to the payment. Currently the Service runs in test mode and no real payments are taken.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

6. Your data and storage

Documents and keys are stored only on your device. We cannot read, recover or restore documents or keys that are lost from your device. Please save important signed PDFs to a safe place. Our Privacy Policy explains how we handle information.

7. Availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. Encrypted files that are not collected within 48 hours are deleted automatically.

8. Intellectual property

The Service, its software and branding belong to us or our licensors. You keep all rights to your documents.

9. Disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind, to the extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, loss of data or documents, or loss of profits, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Suspension and termination

We may suspend or restrict access if you breach these Terms or to protect the Service or others. You may stop using the Service at any time.

12. Governing law

These Terms are governed by the laws of the State of Israel, and the competent courts in Israel have jurisdiction, without prejudice to mandatory consumer protection rules of your country of residence.

13. Changes

We may update these Terms. Continued use after changes take effect means you accept the updated Terms.

14. Contact

BETA-B (operator of SnapNSign), support@snapnsign.com