Refund Policy

Last updated: 1 October 2026

This Refund Policy applies to purchases of SnapNSign credit packs at snapnsign.com (the “Service”), operated by BETA-B.

1. 14-day refunds

You can request a full refund within 14 days of purchase. To request a refund, email support@snapnsign.com from the email address of your account and include the order number or the date of purchase. No reason is required.

2. How refunds are paid

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Approved refunds are issued by Paddle to the original payment method. You can also contact Paddle directly about your order via the link in your order confirmation email.

3. Credits after a refund

When a purchase is refunded, the credits from that purchase are removed from your account.

4. After 14 days

After 14 days from purchase, purchases are not refundable, except where a refund is required by applicable consumer protection law. This does not affect your statutory rights.

5. Free plan

The free plan involves no payment, so no refund applies.

6. Contact

BETA-B, support@snapnsign.com